A week ago i ordered a tee, a sweatshirt and a pair of jeans. The total order was 701,- DKK (As I live in Denmark). Unfortunately the jeans wasn't the right fit and i didn't really like the sweatshirt, and therefore i wanted to return the items. BUT as I live in Denmark, this was a nightmare. For a week I've tried to contact River Islands' customer service, and every single time there's been the slightest bit of progress, I've been thrown off and a Bot has taken over the customer service's job. THIS IS A NIGHTMARE. I keep on getting referred to River Islands own returns page, which seems to be even worse than the customer service. Is the information i need to return the parcel there? No. Is the site of any help? No. Is there even a return address there, so that i can arrange the return myself? Once again the answer is a big fat NO. River Island is an outrageous company and I would never recommend them to anyone. I find it extremely unfortunate that i can't rate you 0 stars, because truthfully that is what you really deserve. Regards, Simon.