I wish I could give zero stars... Let me tell you all that the negative reviews here shows exactly what kind of a company River island is!! They keep your money, bring silly excuses for almost a month only to NOT refund you! This is the most unprofessional company I have ever made online purchase as other companies are extremely supportive of customers specially during the COVID but this company will now come here and will ask me to kindly email them and just like their twitter, they will accuse me of lying and never refund me when they have already collected my parcel about a month ago! Shocking experience!!!