It was the worst online seller I had to deal with. I made an order mid January and a week later, realised I woykd habe to pay for additional taxes for customs. As this was not at any point mentioned by the seller, I reached out to their customer support complaining about this. No solution was presented and 2 weeks later I am informed by the local courier that the package was sent back to the shipper without informing me of that. By tracking the parcel, I saw it was already with the seller, but not updated in my order status. Basically, I have no clothes, no money back, no explanation from the seller. Just a complete disbelief of such a poor service or better yet, lack thereof.
4 years ago
River Island has a
3.2
average rating
from
439
reviews