I have just been to the Cheshire Oaks store to ask for some help and advice with an item I received at Christmas. The way I was treated in front of my 8 year old child was appalling. The 'manager' was rude and obnoxious and argumentative. I am absolutely perplexed by this and I hope no one is ever dealt with in this manner again, this manager needs people skills and customer service training, definitely not management material. In light of this I have made a formal complaint and will be actioning this further.
3 years ago
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