I am extremely disappointed with River Island’s service. I ordered two dresses, but only one was delivered, with no refund issued for the missing item. Despite contacting their customer service, I’ve had no further communication from them in over two weeks. It’s unacceptable that they charged me £95 for an item they failed to pack and deliver. This lack of accountability and poor customer service is diabolical. I won’t be shopping here again until this is resolved.
3 weeks ago
River Island has a
3.2
average rating
from
440
reviews