My son bought a pair off boots from Blackburn and when he got home they was odd sizes. This means that they was not checked by a member off staff when purchased. So I returned them to the shop at Blackburn and they did not have the size 9 to make a pair. Very annoying because we live about 20 miles away. But a lovely gentleman who was called Aran sorted it for me and arranged for a pair to be deliverd to the store by Friday. He was very polite and apologised for the inconvenience and for the poor service that my son recieved. The boots came and Aron again Appologed . So I was not happy with the service we had re ieved and having to return several times to receive he correct boots. But I must say that Aron was really good a d professional. A BIG THANK YOU ARON.☺