Shocked ! I am very shocked to read the reviews it seems everyone went through the same thing as i am experiencing right now. I ordered a bag for a friends birthday and the package never came, they advised me to go and check with my local post, wich i did,but they gave me a non existing tracking number. After getting in touch with them i must say the workers there were friendly and tried to be helpful in their own way, i dont think its their fault for the product being lost while being shipped. However after reading the reviews i am very scared that they might not refund me my money at all. Not many people know but in Balkan people working 8h are paid 10€ a day wich menas only 300€ a month so buying a bag that costs 60€ is a lot of money And not getting them back means 6 days of my life going to waste. It feels as if they took my hard earned money and burned it. I will write and update if they refund my money and of course change the review.