River island customer services are not helpful at all. I ordered paying extra next day delivery for my parcel. On their delivery page it does not say if you are not in they will not leave parcel I do understand policies but the driver took a photograph of my front door maybe he could have taken a photograph of my parcel in a safe place himself. However he took it away I contacted DPD as soon as I had notification they booked it for the following day guess what unexpected error you parcel is being delivered in two days time. GREAT rang customer services in River island I did say it was an emergency but they were not prepared to help at all. An excuse for everything !!!!!!Very disappointed and very annoyed. So please when ordering even if you are in, please state an option of safe place because if you dont the driver will not leave your parcel.