I ordered my daughter some clothes to play in the garden which should have come to £89. I did not know that the company is struggling due to the economic crisis because they are misleading on there website. I have tried to cancel the order which I cannot do because they don’t have the staff. I have now waited 7 days and I have been charged another £89 for what I do not know. I can not contact anybody, I have sent numerous emails to cancel the order which I have not even received an automated email reply. I have had to inform my bank what has happened and that I require my £178 refund I am so disappointed and think it’s disgusting how no one is available to contact but you are available to take two amounts of money which is not yours to take.
5 years ago
River Island has a
3.2
average rating
from
440
reviews