Absolutely disgusted.. I went into a local lockdown in September 2020.
My receipt for an exchange/refund was in October. I have now been told I can not exchange or have a refund as I have passed my valid date for return, bearing in mind I am still in a lockdown. This is totally outrageous. We are in a Pandemic..I was actually told to drive to the shop.. My nearest River Island sits in a different county which is also in its own local lockdown.. I do not want a fine of £200.
4 years ago
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