I have ordered from shein for the past three years and I have never had a problem with them. I love their clothes and they fit great. Their prices are great. I have gone to local stores and they carry the same merchandise much more expensive. You just have to see the measurements of clothing your selecting. Not all clothing have the same measurements. As for deliveries and returns as of yet I have never had an issue. I once had a problem with a delivery but it was the post office fault. I have made multiple returns with no problems. You must also make sure item you are ordering is non refundable. Their point program is great too. I love shein!!