Ordered 1 item for the wife. First time ordering from Shein. They are showing the package as delivered, but we never got it. When I tried the live chat, it was a robot which kept telling to me contact the post office or check with my neighbors. When I did find a phone number, they machine had me on hold, telling me how important my order was, then after a couple of minutes the machine hung up on me. Company seems like a total scam and thank god I only ordered 1 item and did not spend a lot. I would not buy anything from this company ever again and would encourage you to do the same. Again, total scam!!!