Shein claims you can return items but good luck. I went on their sight and got to the point of downloading the address label which never happened. Tho it said it would take some time I could check back-but I can't find anything in my account that says it's there, and customer service links are a joke. When I click on live chat or submit a ticket all I get connected to are FAQs dead end. beware, the great prices are not so great if you order and can only use one of the 5 things you ordered and are unable to return the poor fitting, poorly sized items
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