Several months ago, I bought a pair of winter Sketchers on sale. Once I started wearing them months later, they felt too big, although they were my size. I had thrown away the receipt. I kept trying to wear them. I found myself walking right out of them. I took them to the Sketchers’ shop on Scottsdale Road and she immediately found the same shoe in a smaller size and exchanged them with no hesitation or receipt. Customer service was exemplary.
5 months ago
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