Sofa ordered 4 months ago with an estimated delivery of four weeks, the sales team are very easy to get hold of and very keen to advise and help. Four months later still no sofa, no estimated delivery date and no response from customer services via email or the website after contacting several times. Have contacted sofology 3 times by phone, each time had a minimum of 30 minutes wait, to be told basically that I will be informed when it is available for delivery but until then they don't know a time scale.
I would not recommend to buy from Sofology and would never use this company again
4 years ago
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