Would give 0 stars if I could. Ordered sofa 16 weeks ago in store which was all great - we did this so that when we moved out the sofa could be delivered straight away. We had delivery booked for 13th of feb - paid an extra £40 as it was a Saturday booking. Got an email on the Friday night (12/02) that the sofa wasn’t going to come with NO explanation. Rang them the next day they came up with excuses and said the sofa hadn’t been delivered to them - they said will call us as soon as they get it. I asked them if they could send us a temp sofa which in fairness they did but was very reluctant and I had to ask twice. Didn’t hear from them for a while, ended up calling them on Saturday 20/02 and they said ‘oh the sofa arrived in the warehouse on the 18th’ didn’t think to ring and tell me. We got delivery booked in for today (23/02), but heard nothing from them about the delivery the day before, so we rang them this morning and they said it will come between 11am-3pm, nothing came, so at 430pm we rang again and they said it’s on its way - it wasn’t - and we are still without a sofa. I get there is a lot going on at the moment but would just like to know the truth as we have to rearrange work etc for nothing. Also just to mentioned - Each phone call you are on hold for about 30 minutes. I regret buying from them and the stress of house move has been tripled because of there rubbish service. DO NOT RECOMMEND!