I ordered the Lawson corner unit and an armless chair after waiting 12 weeks for it to arrive it was only half my order and none of the sections would fit together also the stitching in some of the cushions weren’t sewed properly. I phoned sofology and after waiting over an hour on the phone got an answer which I was told they would try and locate my missing part of the sofa and that an engineer could not come for another four weeks to fix the sofa so it can be joined together and they would get back to me to let me know where the missing part was . That was on the Thursday.I phoned several times on the Friday which I was told the same thing .As it is Sunday now I have been sat with half a sofa now for 4 days and my kids with nowhere to sit I am absolutely furious I defiantly will not be recommending buying a sofa from sofology to anybody that I know
4 years ago
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