I rarely write a view but have to this time. I have never experienced such shockingly terrible customer service! Ordered a £4k sofa in January, delivered scheduled for 6th April - stayed in all day with no delivery. It is now 22nd April, I have called them and was told this would be looked into - not heard back, I have emailed - not heard back, I tweeted - not heard back and live chat is about as handy as a chocolate teapot! Really really wish I had NEVER ordered from this company! WHERE is my sofa????????
4 years ago
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