Sofa ordered January 11th, received an email 2 weeks ago asking us to book delivery, we paid an extra £40 for a Saturday slot. Received an email on Friday confirming delivery would be made as booked between 0730 and 1030, 3 hours later another message to say there was now a problem and we wouldn't be receiving today.....odd ??? Spent hours holding on the phone to eventually speak to someone that basically said it wasn't their problem (customer services - go figure) and we needed to speak to 'deliveries', currently waiting for a call back which we can assume won't happen. Sold our old sofas two days ago so sitting on the floor .... Sofology are a joke and I would of given no stars if possible. Just waiting for their BS excuses now 🙄