Really poor - Sofa didn't arrive on the due date - no correspondence whatsoever. I had to chase. This took 2 hours of phone calls! I contacted the CEO Sally Hopson in the end and the head of customer services rearranged the delivery for a week later. No compensation was offered, instead, our leather sofa arrived damaged! Still haven't received any notification on how this will be rectified. Been 5 days and have chased and nothing! When it goes wrong it goes wrong. Shame.
4 years ago
Sofology has a
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