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Helen Johns
Please AVOID! Ordered my sofa a couple months ago. First delivery got cancelled in advance...frustrating but atleast i was told. Second delivery day arrives, morning slot. Doesn't show up. I call and they told me it was running late, definatley on its way. NEVER TURNED UP! Customer service is shocking, never get through and they don't respond to online messages. I called the store in wednesbury and Phil was amazing!!! The store folk are GREAT! New delivery day tomorrow but I'm highly doubtful they are coming. Not even received a time slot yet. They were kind enough to take my old one away a week ago!! Now I face the prospect of the summer hols with nothing to sit on!! Honestly what the hell is going on sofology!!! Don't promise orders you can't supply!!!!!!
3 years ago
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Sofology has a 1.2 average rating from 1,655 reviews