This company is awful. They did not deliver my complete order. My three seater went missing in their warehouse. I had to contact them following the delivery of only two sofas. They keep you on hold for nearly three hours and when you eventually get through you are put on hold again and the phone gets disconnected without you getting the help. Up to now I don’t have my three seater sofa. They re-ordered and promised me a loan sofa which has not turned up. They made me loose two days of work after lying to me that a delivery for the loan sofa was coming on both those occasions. I have requested to speak to the Manager but to no avail. The last time I spoke to someone in customer service I was told the manager would call me and it’s nearly two weeks and I have not received that call. I have had to call myself but was put on hold and then cut off. This company has no integrity whatsoever ever and I will be reporting them to the relevant authorities. They lie to customers, they do not care about the impact their conduct has. I paid over £4,000 cash for my sofas and yet I still do not have my sofa that I ordered. I only agreed to keep the other two sofas on the basis that they give me a loan sofa at their expense whilst they order my missing sofa but this has not transpired. I have to wait until October for the missing sofa to come and in the meantime I am not enjoying what I paid for. They are totally in breach of their contract with me and they seem not to care. I am so frustrated and distressed by the conduct of this company. I will not recommend anyone to buy sofas from them. This company is a NO NO NO.