I cannot give less than 1 star because it won’t let me.....I am sitting on a fishing chair because of Sofology. Ordered last July. £2,000 deposit. Due to COVID we knew there would be delays but eventually the sofas came.....THE WRONG SOFAS.......we thought we had sorted it and waited patiently for them to rectify.....they never rectified. They never once contacted us. We were 100% proactive and they were dreadful. Result is we cancelled the order and 2 weeks ago they picked up the sofas.....a YEAR after initial order. Customer service is dreadful. I was told I could complain if I want but it won’t go any further than the person I was speaking to. My last correspondence just 2 days ago was a young chap telling me that HE is satisfied with how Sofology dealt with my case. And ME? I am absolutely livid that Sofology pay Helena Bonham Carter a shedload of money but leave me sitting on the floor in an empty living room. BUYER BEWARE!!