Please do not purchase from Sofology. We ordered two sofas with a promised lead time for delivery of 14-16 weeks. The order was delayed by a further two weeks which was accepted. 4 separate text messages confirming delivery dates and times but no delivery. 5 phone calls to Customer Services later after holding for a combined time of 12 hours 30 minutes delivered not our sofas but a ream of excuses from issues with supplies, didn’t get loaded on to the truck, lost in their Basingstoke distribution centre. Sofology offered a £50 refund for each failed delivery. Our order total was £3300. I gave them one last chance to deliver my sofa after they confirmed it was in their warehouse. I was told the delivery would be with mr around 1415 and I was delivery number 7. Nothing. I rang Monday morning and after 75 minutes of holding I demanded my deposit of £1498 back which to be fair they processed immediately. Initially they said they would call me back in 5 days to process the refund. No chance was I accepting this. I then went to a Swedish furniture store and purchased 2 chairs and a sofa with a 10 year guarantee for £800. I hired a van from the store for £20 and delivered my own furniture. The Trustpilot reviews are also very suspicious. Again, avoid this company like the plague.