I wish I'd read the reviews before we ordered our sofa and footstool. They both arrived in about 12 weeks but...different colours. Now I can't seem to get anywhere to get the wrong one sent back and replaced. Their lack of customer service is absolutely appalling. The store manager has told me that the sofa is in the depot but he 'can't order it to our house as the delivery system is different'. What does that mean? Will have to go into the store for a third time as yet again I'm just waiting and waiting for someone to get back to me......
3 years ago
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