Absolute scam. They look good on TrustPilot because they ask customers to review them after the initial sale. The initial sale process in store is very good, the consultants are really helpful. It goes as far as that.
You're told it may take up to 14 weeks but can often be quicker. I'm now waiting 20 weeks with no delivery date, no updates, no nothing.
You also have to wait between 1 - 2 hours on hold to get through to anyone on the phone. If I looked further into reviews before I'd purchased I'd have seen all of this.
If you are reading this and deciding on whether to purchase from them, honestly, steer clear. Filter the TrustPilot reviews by the 1 star reviews and you'll see how many there are.
3 years ago
Sofology has a
1.2
average rating
from
1,654
reviews