Horrendous experience. 12 week delivery is a joke. Still waiting. I have sat on hold for 3 and a half hours to speak to anyone (this is after many failed attempts for hours at a time!). I have now elected to cancel my couch due to the shocking service. I have been told I have to pay £800 to do so and it cant be finance. Loan couch was delivered and damaged front door, internal door and porch wall. No care taken at all. Crushed my hand behind the door as I held it to protect a newly installed media wall. Absolute joke of a company.
3 years ago
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