Ordered our sofa back in March! Waiting time extended. Booked delivery 2 weeks ago and received an email to say that the sofa would be delivered today between 0730 and 0830. No delivery! 4 hours in a queue on the phone to get told it was an error and would be a further 2 weeks! Literally no furniture in the living room so the kids now have nothing to sit on at all! Offered a pathetic amount of compensation and told it may take five days to provide us with loan furniture. Simply not good enough from this company. I’ll never use this firm again and recommend customers looking for furniture to take a wide birth! As things stand we are still waiting for a resolution.
3 years ago
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