Went into the Preston store, and had a great experience choosing our sofa, paid deposit and was told will take around 12 weeks. I saw the reviews here after and was extremely worried as many had a bad experience. But low and behold we got a text to confirm delivery the night before and sofas came the next day. They were delivered by a third party company and the men were great, the sofa didn’t fit through our door but they delivered through the conservatory and removed the internal sliding door to ensure it fit, even though the other delivery man told him not to and to put the delivery down as a fail due to not being able to fit through. The door came off and sofa came in, and he put the door back on. I think no one who gets a good experience writes about it, I can’t fault sofology.