Bought the sofas months ago. We were contacted by sofology on 12 November to say our sofas had arrived and to book for the removal service to make room for our new purchase. (We paid for the removal service organised by Sofology -Clearbee). We were also asked to arrange for a delivery date. We organised 26 November for the clearance and 27th November for delivery. We are an elderly couple and I am disabled. So the sofas were cleared yesterday. I tried calling Sofology but kept getting the engaged signal or was cut off once I got through. Very concerned we had not had a delivery time I started ringing at 8.am today. I eventually got through at 10.12 am to be told that our sofas hadn't even reached the dispatch centre yet and there was even a suggestion we would have nothing until after Christmas. When I asked what they could do "Jenny" said she couldn't do anything - whats the point of the poor girl's job - she must hate it This is disgusting. We are sat on a floor with no alternative because they didn't tell us of the delay and let us arrange perfectly good sofas to be taken away knowing that ours were actually probably not even in the country. When you pay £4k for sofas you do not expect to be sitting on a floor - I feel we have paid to be robbed. Tweeted and put on fcbk and emailed MD - of course no response. Now reading other reviews very worried that when they do arrive they won't be right. Don't use this company.