Ordered a sofa and other items in early August I formed I would have the sofa by the 2nd November.. it’s now 4 weeks later, no sofa, impossible to get through to anyone with 1 hour wait times. Drove to store made a complaint and filed a form absolutely no response still. They also won’t refund the sofa or refund an item I cancelled. They are very clever with great sales but after sales is the worst if any company I have ever dealt with. The aftercare is more akin to buying off the back of a lorry than a large brand.
3 years ago
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