waited an extended 19weeks, only for the sofa to turn up badly & clearly damaged. the two men that brought it were the most questionable people to represent sofology, there care and disrespect for my property beggars belief, I am fuming that I actually allowed them into my property. the sofa is beyond repair and I would not accept a repair anyway as the main frames is twisted and parts are crushed. Sofologies response, they have ordered another one, sop another minimum 16weeks and no interest in listening and considering a suitable compensation!! I am fuming that I ever choose the company, never have I ever had such poor service and after care consideration. posted Jan 2022