Shocking service and quality. I wish I had read reviews before purchasing 2 sofas from Sofology. One month late to delivery (using Covid as an excuse, of course). Cushions sinking in within 2 weeks of occasional use. to be told to "plump" them up. Really??? Then within only 6 weeks of having the sofas, the stitching is coming off. To then be told that it will take 3 to 4 weeks to get a technician to come round to assess (using Covid again as an excuse-Seriously???), and to add the the insult, explaining that this is part of wear and tear - Within 6 weeks of occasional use? This is despicable. the worst £4K we have even spent. Apart from the salesman and the delivery men, we have had nothing but grief from Sofology. Needless to say, we want our money back. A word of advice to any potential buyer: Do not go to Sofology if you want quality of product and service !