Please be warned - the majority of positive reviews are for IN STORE experiences. My experience was very positive with staff in store. However, after two failed deliveries and my sofa going 'missing' I eventually cancelled my order. Customer Service after ordering is shocking, taking no accountability and effectively providing false information. Please see Facebook Groups of Sofology Angry Customers for a true representation of customer experience post ordering. I wasted 6 weeks calling Sofology every single day as they never updated me and never got in contact when they said they would. Please Please save yourself time, money and effort - Avoid at all costs.