Lies, lies and more lies!! Sofa ordered November. Delivery March, with scratches and defects. Called up to report and they sent out a “technician”. Technician tried to pass off the damage as “natural scars in the leather” but after arguing with him he accepted they were indeed defects. Replacement parts ordered March 23rd and advised these would arrive within 6-8 weeks (beginning of May). Nothing heard from Sofology as at first week of June, called customer care to be advised I was incorrectly advised - I should of been advised 8-10 weeks. Was told someone will call me back with a a further, more comprehensive update in a couple of days, never heard anything. It is now the last week of June and still heard nothing. I’ve feel as though I’ve been very patient and fair with Sofology, but quite frankly I’ve had enough and it is time to expose them for the serial liars they are. Lies, lies, lies.
1 year ago
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Sofology has a 1.2 average rating from 1,630 reviews

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