Avoid sofology! They are un trustworthy and unreliable. They do not respond, deliveries are never within the stated period, no communication. Please avoid. I have waited 3 months for a delivery that was meant to come within 3 weeks! I have attempted to raise complaints, they do not acknowledge or address it. I have used several contact channels incl. social media, responses as always are what you want to hear but NEVER actually happen! After over 3 months the item gets delivered, when it arrived im told they don’t have the tools to build the sofa so it needs to be redelivered!!! For the amount of money that sofology charge for a sofa the level of service, quality of communication and general approach is terrible! PLEASE PLEASE be careful, they will tell you everything you want to hear then not follow through.
3 months ago
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Sofology has a 1.2 average rating from 1,581 reviews

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