Absolutely shocking service from Sofology - I have now twice waited in for my sofa to be delivered on the booked day and it has not arrived, with nobody at Sofology able to explain why this is the case. I am now left having spent several thousand pounds on a sofa and having no assurance that it will ever turn up. The warehouse apparently have no ability to speak to the delivery drivers in question, and on both occasions the driver has just 'decided' to miss me off the list and refuse to answer any calls, all day, from the warehouse. Absolutely shocking customer service. If I knew this would be the case, I would never have ordered with them.