BE Kavanagh
Gave measurements of room but still overmeasured one seat too many. Complained seat sinking when Sat on. Very disappointed with quality and aftercare. Spent over £7000 so expected better after care. Sent photos , they sent people to inspect my issues, the independant inspector told me with my height and imobilty issues meant the suit was not suitable for me. Somebody over 6ft. would've been better buying it. Why didn't staff take notice and advise me. I did contact complaint again but fell on deaf ears. I was told to stay out of room while suit was installed, when I saw the size I realized it was too big, even the fitters commented how little room size I had left. Sorriest suite I've ever bought and I've bought a few. Sales staff need more training and need to use common sense when dealing with customers. I give my purchase NO STARS. B
1 year ago
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Sofology has a 1.2 average rating from 1,630 reviews

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