The showroom service is very good, the staff know the products. Sofology is let down by its aftercare service.....I received two faulty footstools, first one took 3 months to be replaced and the second is being ignored.
The Fellini sofa is poor quality, the seats/foam has sunk and don't refill, and it's only been 9 months. Customer Service have sent a video on how to plump the seats! They will not help any further. Really disappointed with this product and this company
2 years ago
Sofology has a
1.2
average rating
from
1,652
reviews
