i hope every customer reads to the end then u wont have the hassle i have had. 2 years i have been waitin for my sofa from sofology, in that 2 years i’m now on sofa number 5. when i decided i wanted a new sofa i went into rotherham store and the sales staff couldn’t be anymore helpful there. i told them i lived in an upstairs flat with a large living room but needed a sofa that could be built up inside. That was no problem they said and showed me a few i could pick from. I picked a lanara leather sofa £3500 waited 3 months for it to come. i had my phone call to book the delivery and i said once again this will be took apart before it comes to me as that wont go up the stairs (4seater and 3 seater) i was told don’t worry yes it’s on the notes. I gets the knock at the door with the 4seater as a full sofa i told the driver u have no chance of getting that inside but he new best so he took all the wrapper off the leather sofa dragged it across the concrete n round the bricks of the door way and surprise surprise tore the leather. THIS HAPPENED ANOUTHER 3 times with the same kind of sofa. i then was told that kind of sofa was discontinued and would i like to pick a diff style. so once again i went into store told them where i lived and what was my options. cavalli is the next sofa i picked which was £1000 more. by this time i had the same person contact me regular who told me they was keeping an eye on my sofa and soon as it’s ready she would speak to me about delivery. Guess what the sofa came into the warehouse and every tom dick n harry rang for payment but kelly. i received an email tellin me sofa number 5 was taken apart and on the wagon but guess what it wasn’t and my £4500 sofa was taken apart outside in the rain on the concrete 😂😂😂 unbelievable oh to top it off one of the main sofa cushions is missing. Have they responded to me…… well what do u think. noooooo. I’ve now rang the finance company and the sofa can go back and i wont buy another useless company don’t work hard and waste your money here