Anonymous
I bought a 3 seater persion sofa, that was reduced as it was showroom piece and delivered within 2 weeks.. I got a 2 seater on finance, waited for 4 months for delivery, after 1 month buttons fell off thread became loose it was so poorly made. I refused to keep it and asked them to take back. I ordered a smaller chair in Its place for which I waited another 4 months for delivery. In the mean time I still have the two seater which they were collecting when delivery of chair arrives. So kept it covered so no ware occurred as it was going back, when chair arrives it looked poor quality and cheap, bearing in mind it was 1,399, looked more around £300 cushion was full of lumps. The stress, anxiety that it's took, a year from first ordering and still not happy. I can't pay that money for this chair it not worth it I have asked them for compensation for the stress this has caused me. If they give a discount on the chair I may keep it, if not it's going back, I cannot warrant paying that amount of money for what it is. This company advertises on TV, so you expect it to be good quality furniture. My experience has been awful. As for the showroom 3 seater sofa, not a problem, much better quality, big difference, I assume all in showroom good quality, as that is why people buy, but those that are made to order don't fit the same standard
11 months ago
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Sofology has a 1.2 average rating from 1,630 reviews

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