Waited three months for our sofa to arrive, got a text 24 hours before the confirmed delivery date leaving us without a sofa and not so much as apology. The rescheduled the delivery in which when unloading from the van only have half the sofa, no one could locate the missing part. The part that had arrived had a hole in it which someone was meant to come and fix, none surprisingly no one ever came. They refunded us the delivery cost and advised we will receive further compensation when the sofa arrives. They had to build another sofa which was another 3 months wait when they came to deliver it they had no idea they had one to take away. I called to get this further compensation and was advised this cannot happen. Spent £3600 on a sofa missed days of work to receive the sofa (self employed so this meant no income for the 3 separate delivery dates). Appalling service and very disappointed by the lies.
1 year ago
Sofology has a
1.2
average rating
from
1,640
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.