Have never in my 60 years experienced such hideous customer service. Spent £4,000 for sofas that look like I've made them myself. We're on the second set as first set had a gap so huge between the seats (recliner) a baby could have fallen down it. Second set has the sAme issue with seats Nd headrest not aligned. They look awful. My husband is still waiting on their laughs fly appreciated service to get in touch. I would NEVER use again nor would I recommend. I'm so bitterly disappointed.
My issue is with the company as a whole not a specific store
1 year ago
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