God awful Sofa's and customer service. Bought two Cocoon Sofa's and a foot stall (just over £4k). After two week material is bobbling everywhere and cushions are sagging terribly. They sent a technician and surprise surprise it's apparently built to spec... maybe so, but this sofa has fundamental flaws. Customer service no help just state their technician report said it's fine and I have to pay more to fix it... no thanks. My 8 year old £500 IKEA sofa looks better than my Sofology sofa... just an eye sore. What a huge disappointment, spend your money elsewhere.