So far its been a bit of a nightmare. waited 6 weeks and they delivered someone else's sofa to us! We we got half ours and half there's. Plus a broken foot on ours!. 'No problem we will sort this in a few days sir', just sit on that one for now and we will be in touch! nothing 4 days later and we chased 3 times now. So apparently they delivered our other sofa to another customer and just said ah sit on it and we will sort it. Now if they just had said 'DONT SIT ON IT' they could have easily just swapped it over in a few days and problem solved. but no, now we both have to wait 6-8 weeks for a new one to be made! Such poor management this is and not thought through properly. They should all be sacked, what a waste of Sofology money time for us customers!!!