Advised online they would deliver on a Sunday, only to find they don't and having to pay £30 to have it delivered on a Saturday. (I would have booked a week day off if I had known this in advance!). Bought the leather care kit that never arrived. Complained to online webchat team who either ignore the messages completely or reply with a rude response. Filled in the online complain form and its been over a week with no reply!
6 years ago
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