I bought a large corner sofa 5 years ago had a accidental rip on one seat ,took cover out for 5 years it run out ,got intouch with your tchenical team to ask if they can get material and was told no they dont do the material any more ,but wanted me to pay 55 pound to origially to find out if they could get it ,its a joke because you are advertising sofas in the same material ,email after email ,no one rang me to try helping ,i am going on social media to warn people about your after care ,i wouldnt mind but my husband bought me the sofa ,and he died last year ,so its the sentimental part of this as well ,he paid £2,500 pound i am disgusted that you havnt helped me get the material to put it right ,i have looked after it ,it still looks brand new ,i feel let down ,i have rang other funiture stores and they said they would have been able to get material after only five years so this tells me alot about your company .
6 years ago
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