Do NOT buy from this company! Lovely showroom, and salesgirls. Absolutely appalling after sales service,well, there is none. Arranged a delivery date,telephoned 4 days before, to take full payment of the £2,500, the texted to say they couldn’t contact me by phone (untrue), would I phone! and then told there was only partial delivery! Given a date approximately one month later for delivery, not contacted, spent literally HOURS on the telephone, nobody answers the telephone, live chat, or emails. No delivery date. No contact.
Obtained a refund by sending a Special Delivery letter to the Sofology Chief Executive Officer, name derived from free Companies House information, stating that I was going to take Sofology to the Small Claims Court for Breach of Contract, and Misrepresentation.
AVOID THIS COMPANY.
6 years ago
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