After receiving a faulty sofa i.e. 4 faults i have been told that my sofa has to be repaired it was not bought as a second so why should i have it repaired !!! Sofology have made no attempt whatsoever to reply to me either by phone or email all follow up communication has been made by me. I am very unhappy with this situation. If i had seen them on WATCHDOG before my purchase I would have definitely not placed my order !! After seven weeks I am still awaiting for this to be resolved.
6 years ago
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