Purchased sofa in 2014, needed a broken strut repairing in late 2017 plus springs stretched as no new springs available, cushions also baggy - and we had selected the 'firm' cushions. Now seat is sagging again. Sofology staff (Kelly) says should only expect a sofa to last 1 year!!!! - I asked what the "20 Year Guarantee" banners are doing in their stores? BEWARE BUYERS
6 years ago
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